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The viewer becomes an assistant to an organization's senior HR professional. In the viewer's "cyberspace" office, he or she must handle 10 different "files." Each file contains a different workplace scenario, including video re-enactments. The viewer is asked to evaluate and address each matter through interactive communications, including memos, e-mail, video conference calls and telephone calls, which ask the viewer to make different decisions.
Wrong choices are explained.
Correct answers are reinforced.
A "post test" reinforces covered concepts.
Course Content
Our training program was specifically designed to cover a wide range of issues and provide practical responses to realistic problems. The issues are presented using video re-enactments of workplace scenarios including a holiday party, a customer who makes sexual remarks to a receptionist, a female security guard "teased" by her male co-workers, a supervisor whose "touchy-feely" management style bothers an employee, and some demanding managers. The issues and topics covered in the scenarios include:
- What types of conduct can be considered sexual harassment
- Whether a harasser must be an employee for conduct to be the employer's responsibility
- An employee's duty to report sexual harassment in the workplace
- The prohibition against retaliation for complaining about sexual harassment
- The importance of a thorough, confidential investigation of complaints and follow-up after the investigation's completion
- The importance of using objective, specific criteria in making employment decisions
- How to handle behavior that may not be unlawful sexual harassment but is still inappropriate
- The importance of proper communication with employees
- The importance of maintaining objective documentation
- Whether a woman who enters a traditionally male occupation must accept a sexually hostile work environment
- Whether an employer can be responsible for conduct that takes place outside the office
- The importance of uniformly enforcing sexual harassment policies
- Whether men can be victims of sexual harassment
- Whether women can be excluded from "social" functions where work is discussed
- What to do about "Good Old Boys" networks
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