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| Below are descriptions of the standard 8 scenarios in IET's E-Mail Risk Training Program. Click on a scenario for more information. Click here to read the optional scenarios. |
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Roberta and Felicia learn the hard way how to handle workplace disputes.
This scenario addresses the problems of using workplace e-mail for personal arguments, the importance of correctly choosing recipients of e-mail, and the likelihood that e-mails can be re-transmitted outside the sender's control.
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Joe hides his basketball pool participation from his wife, but not from anyone else.
This scenario reinforces that e-mails should not be used for improper purposes and information concerning e-mails can be discovered in many different ways.
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Did Adam just lose a client?
In this scenario, employees learn how a small mistake in addressing an e-mail can cause great damage.
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Sylvia sends a "thank you" without thinking it through.
Trains employees to carefully choose among BCC, CC, Reply and Reply All options. This scenario also trains employs to treat the content of their e-mails as though it could become public knowledge.
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Unravel the consequences of thoughtlessly forwarding an e-mail string.
This scenario reminds employees of the importance of carefully forwarding e-mail strings, maintaining confidentiality of privileged information contained in e-mails and of using workplace e-mails only for appropriate reasons.
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| See Also: Healthcare |
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Wayne thinks his e-mails outsmarted his organization.
This scenario reinforces that deleting e-mails does not completely erase them, that senders have no control over e-mail distribution or retention once they hit send, that workplace e-mails should not be used for improper purposes and that employees must know their e-mails may be made public.
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Did Phil motivate or instigate?
This scenario teaches employees of the danger of their e-mails being read literally and the importance of carefully writing e-mails.
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Lydia's witty comments don't make her boss laugh.
Lydia's witty comments don't make her boss laugh. Employees are trained they must expect that the content of their e-mails will be read literally and reminded they do not have control over their e-mails once they have been sent. They are also reminded that their e-mails could be made public.
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| View Optional Scenarios |
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