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Think Before You Send: A Practical Guide to E-Mail in the Workplace
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Below are descriptions of the optional scenarios in IET's E-Mail Risk Training Program. Click on a scenario for more information. Click here to return to the optional scenarios directory.
A raunchy e-mail comes back to haunt Ted.

This scenario stresses the importance of employees taking the proper corrective action when they receive problem e-mails. It also reinforces that deleting an e-mail does not erase it, workplace e-mails should not be used for inappropriate reasons and employees should have no expectation of privacy for their workplace e-mails.
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Will Kate's e-mail help her get ahead or stop her in her tracks?

This scenario alerts employees that copyright issues apply to e-mail communications.
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Arthur impresses an old girlfriend, but not his boss.

This scenario teaches the importance of maintaining confidentiality of information, that employees should expect that their workplace e-mails could be made public and that hitting delete does not erase a message.
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Is Mr. Washington's electronic data ready for inspection?

This scenario emphasizes that hitting delete does not irrevocably erase information and employees should expect that e-mailed information could be disclosed.
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Can Clarice rely on the hospital’s e-mail system’s auto-address function when sending patient records?

This scenario discusses the importance of carefully addressing electronic communications.
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Unravel the consequences of thoughtlessly forwarding an e-mail string.

This scenario reminds employees of the importance of carefully forwarding e-mail strings, maintaining confidentiality of privileged information contained in e-mails and of using workplace e-mails only for appropriate reasons.
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See Also: Office
Will, a resident at a local hospital, forwards an e-mail about social plans to a friend, forgetting that part of the e-mail string contains patient information.

This scenario stresses the importance of carefully reviewing e-mail strings before they are forwarded.
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Cindy mistakenly sends an instant message containing a joke about older employees to the wrong person.

This scenario stresses the importance of using care in workplace communications, including electronic communications.
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David believes that his inappropriate transmission of confidential financial information is untraceable because he used instant messaging to make the communication.

This scenario discusses the permanence of electronic communications, including those made in instant messages.
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Jon and Rob’s instant messages contribute to potential sexual harassment.

This scenario reinforces that electronic communications must be treated with the same care as all other workplace communication.
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Tyler uses IM slang in a work-related instant message to Justin, who interprets it as a biased statement.

This scenario reinforces the importance of making sure that the content of your communications, including electronic communications, is appropriate to the workplace.
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