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Think Before You Send: A Practical Guide to E-Mail in the Workplace
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Below are descriptions of the optional instant messaging scenarios in IET's E-Mail Risk Training Program. Click on a scenario for more information. Click here to return to the optional scenarios directory.
Cindy mistakenly sends an instant message containing a joke about older employees to the wrong person.

This scenario stresses the importance of using care in workplace communications, including electronic communications.
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David believes that his inappropriate transmission of confidential financial information is untraceable because he used instant messaging to make the communication.

This scenario discusses the permanence of electronic communications, including those made in instant messages.
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Jon and Rob’s instant messages contribute to potential sexual harassment.

This scenario reinforces that electronic communications must be treated with the same care as all other workplace communication.
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Tyler uses IM slang in a work-related instant message to Justin, who interprets it as a biased statement.

This scenario reinforces the importance of making sure that the content of your communications, including electronic communications, is appropriate to the workplace.
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  Read More:
       Think Before You Send: A Practical Guide to E-Mail in the Workplace »
       The New Electronic Discovery Rules Will Transform the Role of HR Professionals »
       The Seven Deadly Sins of Workplace E-mail »
Summaries of the Online Course Scenarios »
       Is Your Organization Prepared For The New Discovery Rules? »
       New Electronic Discovery Rules »
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