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Think Before You Send: A Practical Guide to E-Mail in the Workplace
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When Tyler is out of the office, he often uses his employer’s instant message system to coordinate assignments.

Justin misinterprets one of Tyler's IMs and complains to Human Resources about Tyler citing religious discrimination.

Teaches & Reinforces


  • The dangers of using slang in workplace communications, including IMs or e-mails.
  • The importance of ensuring that the content of all workplace communications does not contain any prohibited statements, such as those that could be considered unlawfully discriminatory or harassing.
  • The retrievable nature of electronic communications.
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Other Optional Instant Messaging Scenarios Back to Optional Instant Messaging Scenarios »
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Cindy's Slip Up David's Dilemma
Homecoming Foul  
  Read More:
       Think Before You Send: A Practical Guide to E-Mail in the Workplace »
       The New Electronic Discovery Rules Will Transform the Role of HR Professionals »
       The Seven Deadly Sins of Workplace E-mail »
Summaries of the Online Course Scenarios »
       Is Your Organization Prepared For The New Discovery Rules? »
       New Electronic Discovery Rules »
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