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Preventing Violence in the Workplace
E-Seminar Description:
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In this web-based seminar managers will be presented with the basic principles of the coaching process as well as practical strategies by which these ideas can be implemented in the workplace. The seminar will be custom built to meet the specific needs of your organization, and will include lecture, role-playing situations, audio-visual support and company specific materials.
Main topics include:
- The functions of the manager and the coaching process
- How to make motivation theories work for you
- The five step coaching model
- The face-to-face manager/employee meeting
Instructional Objectives:
As a result of this seminar, participants will be able to:
- Describe popular motivation theories
- Use motivational and coaching techniques to improve employee performance
- Develop action plans for solving actual employee problems
In this practical and highly topical web-based workshop, participants will learn the facts, figures, and underlying causes of workplace violence, as well as specific actions and strategies that are available to organizations so that this threat can be prevented or greatly reduced.
Main topics include:
- What are the major causes of workplace violence?
- Who poses the most risk?
- How can I spot the warning signs?
- If I'm aware of an "at risk" employee or situation, what should I do next?
- What policies and procedures work best in preventing workplace violence?
- How can I communicate to my people that their safety and welfare is a top priority?
The workshop will include lecture, on-line polling, audio-visual support, and actual case discussion and analysis. Each attendee will develop an action plan for more effective management of potential workplace violence issues.
Instructional Objectives:
As a result of this seminar, participants will be able to:
- Describe the extent and costs of workplace violence
- Identify types of individuals most prone to violent workplace outbursts
- Identify early warning signs
- Discuss actions that can be taken to prevent potential situations from escalating
- Develop an action plan for more effective management of workplace violence issues in your organization
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